Please make sure that you have not set the “#” in the URL of the Menu item field: https://postimg.cc/YhFhmj18
I have tested it at my end on my test site and it is working perfectly fine for me: https://postimg.cc/vg1QFShX
Here is the resulting screenshot: https://postimg.cc/1nFLKxJx
Regards 8Themes Team.
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