Reply 332783 to: A number of errors displaying when using AMP Plugin

Avatar: Awais Ahmed
Awais Ahmed
Participant
August 30, 2022 at 09:29

Hello, @DebbieC,

I have already tried with those Credentials and those were not working for me, but now it’s working.

Well on the desktop version the site is working fine and with no issue.
And on a real mobile device, the issue persists.

So as I requested to you in my last reply: Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

I also need your site WP Admin Login and CPanel or FTP Credentials as well as listed in the below-listed format in the private content area of this topic.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Cpanel URL:
Cpanel Username:
Cpanel Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.