Reply 332604 to: We Have Some Errors: Options not installed :(

Avatar: Rose Tyler
Rose Tyler
Support staff
August 28, 2022 at 07:18

Hello,

We will help you, but we can’t see your site – https://prnt.sc/z9ieaPEfsuGV

It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
Please do the reset and reply with temporary wp-admin access here. We will help you with the import.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Also, provide URL of the desired demo version, that we will install on your site.

Regards

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