Reply 332491 to: Dropdown menu disappears when mouse goes on sticky header menu

Avatar: Awais Ahmed
Awais Ahmed
Participant
August 25, 2022 at 05:52

Hello, @Jubaer,

I can see you have the “Mixed Content” issue in your browser console and other issues as well coming from the third-party plugins.

So first of all, Please try to solve the Mixed Content Issue on your site.

The mixed content or SSL issue occurs due to having a secure connection and it does not load the style sheet of the website.

Please try to change the website link from HTTP TO HTTPS

For this open your site WP Admin Dashboard and Navigate to Setting >> General and change the WordPress website URL from http:// yourwebiste.com to https://yourwebiste.com

OR please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

I also need your site WP Admin Login Credentials as well as listed in the below-listed format in the private content area of this topic.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

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