Reply 332204 to: Recent Updates caused errors on checkout
Rose Tyler
Support staff
August 21, 2022 at 08:04
Hello,
1/ How does it work when the default WC theme – Storefront is activated on your site? Please check and provide us with screenshots/video.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else.
Let us know the results and describe the desired result in more detail.
2/ We asked about temporary access. Please do not ignore our request.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
Your Klarna content was added by a 3rd party plugin, I do not see a way to change the color quickly, so there is 2 ways: – you need to contact support of that plugin; – provide temporary access, then I will be able to ask our dev team check it more deeply.
We hope for your understanding, and we are waiting for your reply.
