Reply 331942 to: How to edit search result page, structure. and Post result thumbnail not appear

Avatar: Awais Ahmed
Awais Ahmed
Participant
August 17, 2022 at 09:12

Hello, @Halo Robotics,

Thanks for using our Theme and for contacting us.

Please try to disable all the third-party plugins (including cache plugins)that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check them. Maybe one of the additional plugins is a reason for the problem. Also, Please disable CDN by contacting your service provider (Hosting) until your site is in the development mode.

And if the issue will still persist then please take the complete backup of your site, first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.