Reply 331817 to: Mobile panel is not showing after updating the header

Avatar: Awais Ahmed
Awais Ahmed
Participant
August 16, 2022 at 06:14

Hello, @Farhad,

Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

OR

If you did some Customization in your Child Theme then please try to activate the Parent Theme and check back again, might be your Customization creates the issue on your site.

And if the issue will still persist then please take the complete backup of your site, first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

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