Reply 331722 to: Purchase Code incorrect after resetting my website
Awais Ahmed
Participant
August 13, 2022 at 14:55
Hello, @Clems,
Sorry for the inconvenience, that you faced the issue with working our theme, and I am apologizing for the delay in response.
We have reset your purchase code, Please try to use it again on your site, and hope this will work for you. Actually, we have some issue with our internal server engine as well, which we used to activate the purchase code on the customer’s sites, and our dev team is on weekend, they will be available on Monday and they will fix it as soon as possible. so please be patience.
BTW if still you will face the same issue with activation, then I have added the temporary code for you in the private content area of this topic, which you can use for the temporary purpose on your site, till our dev team will fix it.
Thanks for your understanding and contacting us.
Have a nice weekend.
Regards 8Themes Team.
Please contact administrator for this information.
