Reply 331594 to: Issue with payment methods, pay button does not respond
Rose Tyler
Support staff
August 12, 2022 at 07:22
Hello,
Please do the next tests:
1/ Update the theme and Core plugin and check then.
2/ Go to Appearance > Themes > install and activate Storefront theme (default WooCommerce theme). Do you have the mentioned issue when the Storefront theme is activated?
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else.
3/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, then check. Maybe one of the additional plugins is a reason for the problem.
Let us know results.
