Reply 331341 to: How do I customize the checkout page? It doesn’t look good.

Avatar: Awais Ahmed
Awais Ahmed
Participant
August 9, 2022 at 06:22

Hello, @Cltraph,

The issue could be because of any third-party plugin conflict, Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

And if the issue will still persists then please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Kindly take a complete backup of your site first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.