Reply 331330 to: Vertical menu images in submenu problem ticket reopen

Avatar: Alessandro
Alessandro
Participant
August 8, 2022 at 22:17

Hello and thanks as always for the support, here’s a short video which described what I said, no way to see the dropdown menu.
https://www.dropbox.com/s/13rdv02pv5kg0xu/menu%20issue.mp4?dl=0

Unfortunately I can’t give u access because for what i see you always have different ip and I can’t whitelist an entire country otherway the firewall protection stops to have sense, if you can’t replicate the problem you may kidly ask support to the good Rose who has the IP whitelisted correctly to access with admin details to the site.

As you can see here
https://postimg.cc/gXrZ2cwY
without the costum code the dropdown menu is visible and it’s possible to select an item in the list. With the costum code as said there’s no way to do it.

Thanks!

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