Reply 330782 to: Files Generator in the xtore menu is missing

Avatar: Awais Ahmed
Awais Ahmed
Participant
August 1, 2022 at 06:24

Hello, @Clau8826,

First of all, Please go to the Dashboard >> Plugins >> All Plugins and then disable all the third-party plugins and then check back to your site after clearing the browser cache. If your issue is resolved then please activate the plugins one by one again, so that you will be able to know which plugin conflicts and cause the issue. If disabling the plugin doesn’t solve your issue then keep the plugins disabled and share your site access with us in the private content area and allow us to debug your site which includes deactivating all the third-party plugins and on-site Customization as well.

Note: Before performing all the above steps please first take a complete backup of your site.

Regards 8Themes Team.

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