Reply 330749 to: Glitch on mobile is back again after latest update

Avatar: MarkStore
MarkStore
Participant
July 31, 2022 at 10:29

Hello,

Thank for your answer.
I disabled caching plugin (LiteSpeed cache) and the problem is the same.

This is not a caching problem because just before to update to the latest version of your theme, I created a clone of my website in another domain name which is on the same server. (so it use the same server cache)

On that clone website, it is the previous version of your theme 8.2.3
( I restored a backup the day before I update to 8.2.4)
And everything is fine, there is no glitch at all.

To sum up:
Clone website: Theme version 8.2.3 → No glitch
Production website: Theme version 8.2.4 → There is a glitch

These 2 websites are exactly the same, same plugins and on the same server. The only difference is the Theme version.

I have added on the Private content area the credentials of my clone website with the theme version 8.2.3
So, can you please check these 2 websites, and compare them for troubleshooting?

Thank you,
Regards

Please contact administrator
for this information.
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