Reply 330481 to: membership forget password is not working
Awais Ahmed
Participant
July 26, 2022 at 08:05
Hello, @uppc,
Please try to check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make sure that the issue is with our theme only or not? If it redirects you to my account page with the default WordPress Theme, then please share your site WP Admin and FTP Login credentials with us in a private content area of this topic so that we will check it for you on your site.
Before providing us the required info, please take the complete backup of your site and also deactivate all the third-party plugins as well.
And if it redirects you to the same page with the default WordPress theme as well then it will make sure that the issue is not with our theme and in that case you have to try to contact WooCommerce or WordPress support.
