Reply 330322 to: the site is crash.. now idea what is the problem
Rose Tyler
Support staff
July 23, 2022 at 13:14
Hello,
Thanks for wp-admin access, it works.
I’ve disabled “Fake Sale Popup” so the fatal error disappears, but to check the problem more deeply and fix it our dev team should get asses to files > We need FTP access (FTP host, FTP username, FTP password, FTP port). Please contact your hosting provider and ask about FTP access to files of your WP installation.
