Hello,
Url of site in your first message is different to the latest one. Did you provide access to site where the problem exists?
We found that you have notice of outdated theme -> https://gyazo.com/81040f9783e3b430667e5fcfc1893cc3
Could you please, update the theme to the latest version on https://recur****to.com.br/ or give us a feedback if we can do it for you? Create backup before update, read more – https://xstore.helpscoutdocs.com/article/63-theme-update
Also, we don’t see any error log files
https://prnt.sc/qqkANcy4DXEh
Where are they located or maybe you removed all of them ?
Regards