Reply 329546 to: Sorry, you are not allowed to access this page.
Rose Tyler
Support staff
July 13, 2022 at 08:29
Hello,
Because you did not provide correct temporary wp-admin access, we can’t login and take a closer look.
Meanwhile, as a rule, such problems are independent of the theme. Check PHP time limit in WooCommerce > Status, contact your hosting provider and ask if this value can be increased.
Check if you are using a cracked 3rd party plugin, it can be the reason for the problem.
If nothing from this helps, provide temporary wp-admin and FTP access, so we can do more tests. Please note that there is no such problem on our test sites, so we can’t give you a ready solution right now, unfortunately.
