Reply 328226 to: sometimes error 500, elementor not load pages

Avatar: Rose Tyler
Rose Tyler
Support staff
July 4, 2022 at 07:05

Hello,

3/ When you face the problem and then click reload the page, it is the same?
Maybe after solving the error 500 from server-side it will be solved also.
Meanwhile, try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

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