Hello,
Thanks for contacting us.
Please provide URL of your site, temporary wp-admin and FTP access. I will ask our dev team to check the sidebar functionality more deeply and help you.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.