Reply 326263 to: Broken page in shop……………………….

Avatar: Rose Tyler
Rose Tyler
Support staff
June 18, 2022 at 07:12

Hello,

Thanks for the reply.
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.
2/ Provide temporary FTP access, so we can check the problem more deeply. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

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