Reply 324908 to: Instagram – Error: There is no media to show
Olga Barlow
Support staff
May 31, 2022 at 17:51
Hello,
I assume that type of Instagram account also could be the reason of the issue. I see that the Instagram account type is Personal https://prnt.sc/8YfN4AGA2p6t Don’t you plan to change it to Business if this is the professional account of the online store?
I passed your issue to our developers and they will also take a look at why the Personal account has the issue with the displaying media.
