Reply 323842 to: Error message on checkout, stays on page

Avatar: Olga Barlow
Olga Barlow
Support staff
May 13, 2022 at 16:58

Hello,

1) Create video of the issue using Recodit tool to allow us to understand all the steps that you do to reproduce the issue from our side.

2) Go to Appearance > Themes > install and temporarily activate the Storefront theme (default WooCommerce theme). Do you have the same issue when you proceed to checkout with the default theme?

Regards

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