Hello,
1/ Provide screenshots of where did you clear cache, of how site looks via Theme Options, and when Options are closed, please.
You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.
2/ Provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards