Reply 323081 to: Subscriptio custom email builder – emails are missing from options

Avatar: Niddy
Niddy
Participant
May 3, 2022 at 12:49

Hi Olga

Awesome. Thank you for looking at this so quickly and for your help.

I’m lost though (sorry)! As in what you’ve described above doesn’t seem to do what I want. I wanted to literally customise my own emails and that requires 3 shortcode functions –

Start date
End date (renewal date)
Button to purchase order

Will the hook add these or what? I’m not familiar with these hooks. Also the positioning, after content. I wanted the date in the top part of the email after the “Hi {name} – above the actual products purchased.

Could you please elaborate as I’m pretty confused. For instance all the Subscriptio emails show “file not found” when trying to edit via your builder or via woocommerce -> settings -> emails

I presumed we’d have all these emails in the builder email list with demos to allow customisation.

Urgh. 😂

Thanks for any help.

edit to add – I have edited the subscription email as you say – and it doesn’t show anything at all under the hook. It literally repeats the title so on my email it reads as – “WooCommerce hook placeholder” where I dropped the hook placement.

Weird…

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