Reply 322564 to: Sidebar filters do not appear in live site but do appear in preview

Avatar: Manu G
Manu G
Participant
April 23, 2022 at 17:43

Okay, here we go.

Problem #1: Sidebar menu does not load on live store, only on preview. See screenshot from live site, accessed via Google Chrome Incognito mode and cleared cache
Screenshot from live site -> https://snipboard.io/DQzvwg.jpg
Screenshot from preview -> https://snipboard.io/ztBiRC.jpg (seems ok here…)

Problem #2: On mobile view (live site) we have a similar issue with a menu. As you can see in the screenshot, there are no arrows to show the subcategories of each main category. Similarly to the above, everything seems to be fine when I preview it from the Dashboard.
Screenshot from live site -> https://snipboard.io/V4LU38.jpg
Screenshot from preview -> https://snipboard.io/vWbf18.jpg (Again, seems ok here…)

So what is the issue? Why are these changes not transferring over to the live site? Can someone please ACTUALLY fix this, or give me directions on how to fix it?

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.