Arrows can be visible there, add the next code in Theme Options > Theme custom CSS > Global:
@media screen and (max-width: 768px) {
.single-product .swipers-couple-wrapper.swiper-entry .swiper-control-bottom .swiper-custom-right,
.single-product .swipers-couple-wrapper.swiper-entry .swiper-control-bottom .swiper-custom-left {
display: block !important;
}
}
Regards