Reply 318493 to: Using Brands in WPBakery Grid Builder crashes any page
Rose Tyler
Support staff
February 26, 2022 at 07:02
Hello,
Thanks for using our theme.
Please provide temporary wp-admin and FTP access.
Note, our technicians team doesn’t work during the weekend, so you may face a delay in answering.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
