Hello,
1) Read this post https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes and then follow the docs to update bundled plugins https://xstore.helpscoutdocs.com/article/37-plugins-update
2) Do you have this issue on the customizer preview only or on the real shop page of your site? Because Customizer does not refresh products order for the preview if you change that. At the same time it should work ok for the real shop page.
Regards
