Reply 312465 to: Customizer infinitely spinning, after recent update

Avatar: Rose Tyler
Rose Tyler
Support staff
December 19, 2021 at 09:20

Hello,

Thanks for the reply.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If this doesn’t help, provide FTP access to the staging site, I will ask one of our dev to check the problem more deeply.

Regards

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