Reply 309827 to: Site updated to V. 4.0.10 and was a critical error.

Avatar: Olga Barlow
Olga Barlow
Support staff
November 25, 2021 at 14:09

Hello,

We don’t need access to your AWS account but to your FTP. We need FTP host, FTP password, FTP username to connect to your site using FTP client tool.

Regards

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