Hello @Andrés Banon
1) Could you, please, submit an individual topic and write in English? Because we don’t speak Spanish.
2) Provide screenshots of how it should look with the default WP theme (Storefront or any other) for better understanding.
3) Unblock access to your WP Dashboard for the nonSpanish countries. Because at this moment we can’t log in without a Spanish VPN that slows down the process a lot.
4) Provide us with FTP access.
Regards