Describe in more detail, please. Here is what I can see on your site – https://prnt.sc/1x845nm If you see different results, there is some kind of cache.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards