Reply 306257 to: Changes show in Elementor editor but not in live website

Avatar: Rose Tyler
Rose Tyler
Support staff
October 23, 2021 at 08:30

Hello,

Read about plugin update here – https://xstore.helpscoutdocs.com/article/37-plugins-update

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check My account in the Header then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary FTP access, so I can pass the problem to our technicians team.

Regards

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