Reply 305709 to: Problems with an update

Avatar: Rose Tyler
Rose Tyler
Support staff
October 18, 2021 at 10:24

Hello,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. Use the Private Content area.
We can’t login – https://prnt.sc/1wlfatv Please check. Also, provide FTP access. Contact your hosting provider and ask for FTP host, FTP username, and FTP password.

Regards

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