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Reply 303373 to: footer global

Avatar: Olga Barlow
Olga Barlow
Support staff
September 24, 2021 at 14:28

Hello,

We can’t connect to your FTP using credentials that you provided https://prnt.sc/1tgo7u1
Are you sure that you provided FTP? Because it looks like WP Dashboard access, not FTP access.

Regards

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