Reply 302013 to: product review doesn’t show

Avatar: Rose Tyler
Rose Tyler
Support staff
September 12, 2021 at 10:56

Hello,

It looks like you are using an additional plugin for reviews.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then.
If the problem is caused by plugin, contact support of it.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.

Regards

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