Reply 301533 to: Face problem of Xstore website theme that need to be solved immediately!
Rose Tyler
Support staff
September 7, 2021 at 12:01
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
1/ What page do you want to import? Provide URL.
2/ There is critical error on your Hop page. Provide temporary FTP access, so we can enable debug mode and troubleshoot the problem.
If you do not know how to create FTP contact with your hosting provider, they will help you.
