Reply 301232 to: Show Variables As Simple Products (Beta) not compatible with Filters by Attribut

Avatar: Rose Tyler
Rose Tyler
Support staff
September 3, 2021 at 16:24

Hello,

Our developers are working on your problem, but it is a bit more complicated question than we thought. It can’t be re-created on our test installation, so there are next questions for you:
– could you disable these plugins https://prnt.sc/1r4k72s and check how filters work then? we can’t disable mentioned plugins
– did you do optimization of database? Could you provide access to DB via the Private content area?
– do you have server cache and cache of DB?

Regards

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