Reply 300767 to: Shop issues

Avatar: Rose Tyler
Rose Tyler
Support staff
August 31, 2021 at 19:56

Hello,

Sorry for the delay in answering.
Theme Options can’t be reset automatically without a reason.
I’ve passed your requests to our developers, but right now we do not have ideas, because you write that nothing was done before such a situation happened.
If you have the backup then it would be better to restore it.
Who else has access to the Dashboard or DataBase? Maybe reset of Theme Options was done by mistake?

Regards

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