Reply 300233 to: Instagram Widget not Working

Avatar: Rose Tyler
Rose Tyler
Support staff
August 27, 2021 at 15:14

Hello,

1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Provide temporary FTP access, so we can take a closer look.
3/ Provide server error log and link to your Instagram account

Regards

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