Reply 299117 to: Last UPDATE give error : PCLZIP_ERR_BAD_FORMAT

Avatar: Olga Barlow
Olga Barlow
Support staff
August 17, 2021 at 17:37

Hello,

Your site used an incorrect token and reactivation of the theme was required. Besides, your server has limited permissions for the installed plugins and does not allow to overwrite plugin files. So, I removed XStore core plugin and installed it manually (Plugins > Add new > uploaded the latest version of plugin). Cleared cache and everything was fine.

Regards

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