Hello,
Do you use the latest versions of the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update ? What error message do you face? Please provide a screenshot. Because I don’t see any error https://gyazo.com/b13ca45a781b57a29d72afb239f3aebd
Regards
