Hello,
Is it just a theme update, or a complete overhaul to fully optimize its operation for speed?
It’s not the usual update. Developers make changes in scripts, do the files reorganization.
Will it require that I make a complete modification of the new themes or the update will not remove anything from all my personalization?
Do you plan changes of theme options only or file customization in the child theme?
Can you give me the first results of the speed test for updating the theme? a screenshot or something concrete
I could send you the alfa archive to test if you want.
If you prefer refund you can submit it here https://themeforest.net/refund_requests/new
Regards