Hello,
1) Could you, please, explain in more detail at what step do you get the error? Provide us with the screenshot or video for a better understanding of the issue.
2) Can’t log in to your WP Dashboard https://gyazo.com/00f113a425256c1fe448facc8e3f3467
3) FTP does not work:
Status: Connecting to 159.203.183.230
Status: Using username “cindybelllife”.
Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server
Regards