Reply 291010 to: Problems and conflicts

Avatar: Olga Barlow
Olga Barlow
Support staff
June 15, 2021 at 16:31

Hello,

1) Could you, please, explain in more detail at what step do you get the error? Provide us with the screenshot or video for a better understanding of the issue.

2) Can’t log in to your WP Dashboard https://gyazo.com/00f113a425256c1fe448facc8e3f3467

3) FTP does not work:
Status: Connecting to 159.203.183.230
Status: Using username “cindybelllife”.
Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server

Regards

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