Reply 282054 to: Product picture to big

Avatar: Rose Tyler
Rose Tyler
Support staff
April 1, 2021 at 08:40

Hello,

Thanks for using our theme.

Try to disable ALL the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of your browser, and check how it works then.

Please provide temporary wp-admin access, so we can take a closer look.
– Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our email – 8themes@gmail.com

Regards

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.