Hi
It is probably looks that your website demo is not imported completely.
kindly check your website server requirements. We are sharing documentation article for your better understanding.
https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Demo Content https://xstore.helpscoutdocs.com/article/34-demo-content
Provide us with WP Dashboard access after installing a fresh wordpress so that , We’ll help you with the demo content installation.
