Reply 276658 to: XStore Core appears to be conflicting with Visual Composer

Avatar: Muhammad Zaki
Muhammad Zaki
Support staff
February 26, 2021 at 08:17

Hello!

I am Muhammad and will be assisting you with the issue.

First I apologize for all the inconvenience.

I see the issue on your end in your provided screenshots. And I have also tried to replicate it on my end but it does not happen, please see the video I have made for you:
https://share.getcloudapp.com/4gu1N5YN

Our plugin Xstore core is compatible with bundled plugin wp-bakery.

Now I will explain what can be reasons for this issue.
-Very strong cache issue (sever cache+CDN)
-Browser-specific issue.

Can you please try on another browser or another device once to check if the issue appears there. If you see the issue on another device could you please share a video recording maybe we are missing any steps to replicate the issue?

I have checked your Home page, FAQ page, and some other pages. Can you please tell me if you see the issue on the specific pages?

Can you please share the URL of the pages?

And please clear out all your caches (Plugin+server+CDN) and try again.

Thank you!

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