My ‘active’ theme is Xstore Child, not the main Xstore Theme so I cannot de-activate it and re-activate it.
I also am not sure about the instructions for FTP, do both the XCore and the theme files get uploaded to the /wp-content/plugins/ directory? This won’t overwrite my child theme?
I need to get this sorted as soon as possible because I am worried I may have to use a backup from days ago and each day I will lose customer details so cannot leave it too many days.
