Reply 271202 to: Some doubt

Avatar: Rose Tyler
Rose Tyler
Support staff
January 30, 2021 at 08:28

Hello,

Thanks for the reply.

The error:Ha ocurrido un error al actualizar XStore Core: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

– Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update
https://xstore.helpscoutdocs.com/article/37-plugins-update

It dosen´t work. I do same but dosent work. Look my picture:

– Your site under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access?
Do you mean this area https://prnt.sc/xuri5i does not persist in Off-Canvas? https://prnt.sc/xurj8h – make sure you added Cross-Sells for products, for example – https://prnt.sc/xurlpl https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

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