Reply 269971 to: do not receive e-mails about a new order
Rose Tyler
Support staff
January 24, 2021 at 16:27
Hello,
WooCommerce > Settings > Emails > New order > make sure that notification is enabled.
Check if you have this problem when a default theme (Storefront) is activated on your site, or with our theme only.
Contact your hosting provider and ask them to check the mail server error log.
